Being a member of Palantir's Engineering department is an experience unlike any other. Our home is a true startup: the intersection between efficiency and ingenuity where every voice is heard, every idea is considered, and every member makes a tangible impact.
Palantir software is deployed at the world’s most critical institutions to help them solve their greatest challenges. Users at customer sites from Washington, DC to Tokyo rely on Palantir’s high availability to pursue their missions. Site Reliability Engineers (SREs) make sure our expanding number of customer deployments run smoothly 24 hours a day.
SREs monitor and maintain Palantir systems to pre-empt problems before they ever threaten our customers’ workflows. SREs combine engineering experience and an innate drive to improve existing systems and processes with the creativity to develop novel solutions to evolving challenges. Our team strives to automate processes whenever possible, using whatever tools are best for the job. Our responsibilities range from administering collocated servers (including hardware troubleshooting) to maintaining database platforms.
We work with a variety of teams to understand threats to our software and improve our products over time. We work side by side with Palantir’s implementation teams and customer IT departments to understand our customers’ unique problems and develop innovative solutions. We document our successes and communicate them back to Palantir’s product teams to advance the way our hardware, software, and network solutions are deployed to minimize failure rates and increase overall system reliability.
5+ years of experience with Linux system administration (RHEL or CentOS preferred)
Experience with monitoring systems using tools like Nagios and writing health checks
Moderate experience with TCP/IP networking
Interest in learning and managing newer technologies like Spark, Hadoop, Elasticsearch, Node.js, and RabbitMQ
Ability to work independently with minimal supervision
Ability to participate in a 24/7 on-call rotation
BS/MS in Computer Science
Experience with virtualization using AWS, VMWare ESX, KVM, Xen, or Docker
Experience with system management tools like Puppet or Chef
Ability to travel to customer sites up to 25% of time