Responding to COVID-19

Faced with unprecedented challenges posed by COVID-19, institutions are turning to technology to help them respond to the pandemic and adapt for the future. We are humbled to be supporting a diverse range of public and private sector partners as they marshal data to address these urgent problems while rigorously enforcing the safeguards necessary to protect individuals’ privacy.

We’re sharing resources to help institutions of every size and mission accelerate their data-driven solutions to the current crisis. We’ll update this page regularly as the outbreak evolves.

Best Practices

Palantir has substantial experience helping organizations use data and technology to adapt to rapidly evolving threats. We deeply understand the operational challenges that enterprises face when time and resources are limited and the pressure to act is high.

Below, we’re gathering our best practices to help organizations act prudently, decisively, and wisely in response to the crisis.

Case Studies

Across the public and private sectors, our partners are playing key roles in mitigating the impact of the COVID-19 outbreak.

Healthcare

Organizations across the healthcare system are currently deploying Palantir to accelerate and strengthen their ability to combat the COVID-19 outbreak, from tracing the spread of the virus to accelerating production of critical medical supplies. We are ready to deploy our technology to organizations on the front lines of the outbreak and encourage institutions seeking support to reach out to covid19response@palantir.com.

  • Public Health

    Public health agencies around the world have begun to deploy Palantir as the data foundation for COVID-19 response. By quickly integrating an array of siloed data sources, they are able to create national Common Operating Pictures to guide their responses, with fine-grained access controls that ensure data remains secure. They are tracking and analyzing the spread of COVID-19, measuring the effectiveness of mitigation strategies, and coordinating with local institutions, such as hospitals and medical supply manufacturers.

    Click to learn how the NHS is using Palantir to support decision-making in the UK’s COVID-19 response.

  • Hospitals

    We are partnering with hospitals to help them maximize capacity, route crucial medical supplies, and collaborate securely with public health agencies. They are gaining full visibility into readiness and identifying emerging supply and staff shortages. They can prioritize issues and allocate resources according to real-time need, maximizing the number of patients served. They are also using Palantir to report critical data to public health agencies in a secure and standardized format, while maintaining ownership of and control over their sensitive data and preserving the privacy of their patients.

    Click to learn how Palantir’s application for real-time reporting of de-identified patient data allows agencies to quickly trace COVID-19 and combat its spread.

  • Medical Supply Chain

    Commercial manufacturers and government agencies are using Palantir collaboratively to meet unprecedented demand for supplies, even as factories and ports close around the world. Medical suppliers are gaining novel insight into their global supply chains, understanding demand changes in real time, tracing system bottlenecks to their source, and optimizing decisions under challenging circumstances. Governments and manufacturers are also beginning to model scenarios and decisions in Palantir to understand and plan for their potential effects.

Other Key Industries

The effects of the COVID-19 outbreak are already beginning to reverberate across every industry. From rerouting shipping vessels to forecasting supply chain disruptions, companies must adapt and pivot to continue providing essential goods and services in a dramatically changing world. Read on to learn how our commercial partners are gauging the impact of COVID-19 on their businesses and rapidly evaluating and deploying solutions to help contain the spread and create resiliency for the future.

  • Shipping containers

    Keeping Vital Goods Moving

    At a large Anglo-Australian mining company that ships thousands of containers each year, the COVID-19 outbreak has dramatically impacted the availability of shipping vessels. By integrating third-party vessel tracking data alongside their own data, they have gained insight into changes in vessel arrivals. They can now proactively mitigate issues by informing customers with orders at risk of delay and finding alternate vessels.

  • Box in a processing cycle

    Reassessing Demand in Real Time

    A global logistics provider plans its business based on long-term trends of imports and exports. In the current environment, these long-term trends are proving inaccurate and unreliable. We have helped our partner deploy agile forecasting capabilities, quickly adopted by users worldwide to respond to the global trade disruption. These forecasting capabilities are easily updated to keep pace with a rapidly changing reality. Now, supply chain engineers can act proactively, assessing real-time demand to ensure the reliable shipment of goods internationally.

  • Location pin on a map, protected behind a shield

    Protecting a Global Workforce

    A major oil and gas company has more than 50,000 employees spread across 70 countries. The rapid spread of COVID-19 makes it increasingly important to answer seemingly straightforward questions such as Where are my employees? and Are they safe? Centralized security operators are now using Palantir to maintain an up-to-date mapping of employee locations over time, enabling the company to reach out to employees at risk directly, and ensuring only business-critical travel takes place.

Protecting Privacy and Civil Liberties

We believe that it’s critical to uphold our values during a crisis. Organizations must maintain the highest privacy and data protection standards, even under extraordinary circumstances. Our longstanding commitment to building privacy-protective technology ensures that our partners can integrate and analyze their own data in ways that are consistent with legal and ethical considerations.

Public and private institutions around the world have trusted Palantir software to help them make use of their most sensitive data for more than 15 years. These organizations, and the communities they serve, require their data to be processed in a secure, reliable, and transparent way, and our software is purpose-built to meet these requirements.

Click here to learn more about our approach to protecting privacy and civil liberties in practice.